Magento Website Design & Development for NMSB

introduction

NMSB, a leading provider of aggregates and building materials in Hampshire and Dorset, approached b4b to design and develop a robust eCommerce website that would help take their online presence to the next level and enhance customer experience. With a growing demand for online services in the sector, NMSB required a platform that was scalable enough to accommodate online sales and growth plans.

the challenge

key features & functionalities

result

the challenge

NMSB’s old website lacked the functionality required to support their evolving business needs. For example, it did not offer eCommerce capabilities, preventing customers from ordering products or services online. Additionally, the site lacked the ability for customers to apply for credit or cash accounts digitally, forcing the company to rely on manual paperwork.

We suggested a Magento website, as it would provide the flexibility, scalability and eCommerce functionality NMSB required, as well as the ability to deliver more complex functionalities to assist users.

Key features & functionalities

To address these challenges, the b4b software team implemented several key features and functionalities:

Custom website design:

Our team designed a fully custom Magento website for NMSB, delivering a clean, professional look that aligns with their brand. The design enhances user experience with clear navigation and product information.

Every aspect of the website was built with the end user in mind, providing straightforward paths to key features such as product calculators, enquiry forms, and account application forms. The custom design not only aligns with NMSB’s current business goals but also establishes a flexible foundation to build upon in future.

Product calculators:

A variety of product calculators were designed and built into the website, in order to help customers determine the exact tonnage or volume of materials required for their projects. These include:

A concrete volume calculator
Aggregate and sand tonnage calculators

Each calculator follows specific rules based on the individual product, enhancing the customer experience by providing precise results.

Credit & cash account registration:

Previously, NMSB’s credit and cash account registration processes were entirely paper based, requiring customers to manually fill out forms and send them in for processing.

With the launch of the new website, this process has been completely transformed. Businesses can now apply for credit and cash accounts online through a simple form. Once a user completes the application, the system automatically generates a PDF version of the form and sends it directly to NMSB’s admin team. This digital format significantly streamlines internal workflows, cutting down on manual data entry and paperwork filing, while ensuring that applications are easily accessible.

eCommerce functionality

Designed on the scalable Magento 2 platform, the website is fully prepared to accommodate the introduction of eCommerce features, including online ordering and payment processing.

In the near future, NMSB plans to introduce the ability for customers to order skips directly through the website. This will allow users to easily select the type of skip they need, schedule delivery, and complete payment in a streamlined, online process.

Additionally, the platform is set up to support the future sale of merchant products, offering a full eCommerce experience where customers can browse, purchase, and track orders directly through the site.

result

The new website has transformed NMSB’s digital presence, delivering a modern, user-friendly platform that enhances customer interactions. By integrating helpful tools such as product calculators and application forms, NMSB has greatly improved the customer experience whilst reducing administrative workloads.

By laying the foundation with Magento, NMSB is now well-positioned for future growth, with eCommerce capabilities set to play a crucial role in their long-term strategy. As they expand their online services, the new website will allow them to meet evolving customer demands and streamline business operations for years to come.

find out more about our web design services

We recently worked with b4b on a complex project to rebuild our company website, including eCommerce - which is a first for us.

The team were dedicated, hardworking and knowledgeable, going above and beyond to meet our requirements, addressing every detail and finding solutions to even the toughest challenges.

We’re thrilled with the result and can’t thank them enough. Now, onto the next phase!

Lucy Tucker

Marketing Executive

New Milton Sand & Ballast

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Magento website design & development for NMSB

introduction