Having a website that is well made and user-friendly can set you ahead of the competition. We don’t just create websites that look great – they work great too.
User Experience (UX) is the process our web and software teams use to create websites and apps that provide relevant and intuitive experiences to users.
This involves consideration to the entire customer acquisition and buying process and involves our brand & strategy department as well as other areas of expertise within b4b including digital marketing and content.
The design of the customer journey experience includes aspects of branding, graphic design, usability and function. We advise our clients that the goal of good UX is to help users do what they want to do quickly and efficiently when interacting with their business.
b4b Marketing have brought our website firmly into the 21st Century! It was desperate for a redesign and b4b provided us with a fantastic new website at a really reasonable cost. The whole team are really friendly and nothing was too much trouble.
Lorna Clark, Bournemouth Land RoverExplore our web development portfolio, showcasing our creative and technical expertise.
At b4b we believe that the key to good UX is a deep understanding of our clients’ customers, as well as their needs and wants at each stage of the customer journey. We engage the expertise of our software department to scope and robustly analyse customer touchpoints throughout the customer journey using our business process modelling methodology.
There are many elements that make up the UX design process, including (but not limited to):
Studies confirm that poorly functioning websites negatively impact levels of engagement, demonstrating higher bounce rates and lower conversions. Find out more about why UX is an essential part of your web design on the b4b blog.
Our in-house web developers deliver unparalleled web UX for our clients’ customers. To discuss your requirements, please contact us on 01202 684400.
Get in Touch
A well-designed website doesn’t just look pretty – it’s a powerful tool that connects your business with your customers, driving sales, building brand recognition, and so much more. Unfortunately, common design mistakes can easily derail your website’s success, leading to user frustration and missed opportunities. b4b’s web specialists have designed countless websites over the years, […]
Poole-based digital agency, b4b Marketing, has thrown its support behind Forest Holme Hospice as its charity for 2024 and the team are well on their way to reaching their target of £1,000 for the year. The local agency, which specialises in marketing, software, websites and media, has already taken part in various initiatives so far […]
b4b, along with partner agency Studio Global, is thrilled to extend a warm invitation to all marketing professionals and businesses in the South to join us at our upcoming Sky AdSmart event. We’ve teamed up with Sky AdSmart to showcase the potential of TV advertising and how AdSmart allows businesses of all shapes and sizes […]
Ah, the good old ‘About Us’ page – the page that tells your customers who you are, what you’re all about, and why you’re all about it. Unfortunately, there’s always been a notion that ‘About Us’ pages don’t pack a punch. They don’t have the flashy appeal of the homepage, the practicality of a contact […]
21 Albany Business Park, Cabot Lane,
Poole, Dorset, BH17 7BX
Sign up to receive a regular roundup of our news, articles, and exciting industry insights
01202 684400
21 Albany Business Park, Cabot Lane,
Poole, Dorset, BH17 7BX
Sign up to receive a regular roundup of our news, articles, and exciting industry insights