we offer a comprehensive list of support packages for our CMS websites, apps and business systems, so you can receive the level of support you need
Training when you need it
We will offer training for you and your teams to use the content management system (CMS) that sits behind your website. After the short online training session with one of the team that worked on your website, you'll be able to upload images, add pages and edit existing ones.
With our HyperWatch warranty period, we offer your business total peace of mind from day 1 with 30 days support totally free of charge following the launch of your custom-built website, app or system.
This is to help us work through any potential teething problems and provide you with all the assistance you need to overcome them.
This is an invaluable service for your new website, app or system, as certain bugs can appear as a result of third-party integrations like Google Maps, or are the result of certain browser updates, regardless of how much testing is done during development.
Once this period has passed, we will offer you the opportunity to enrol onto one of our support packages. We provide different levels of assistance within different pricing brackets to ensure we provide a support option that benefits everyone.
At b4b, we strive to answer your questions and resolve any issues you may be experiencing as quickly and accurately as possible.
Our online Help Centre is a cloud-based customer support solution that you can access 24/7 to create support tickets, suggest improvements and view the status of any open issues. You can raise a support request from the options provided.
From guaranteed response times to optimisation, we will have the right support package for your business. Feel free to call our web support team directly to discuss our packages today on 01202 684400.
We engaged B4B to build our website and run our marketing package and have been working with them for over a year. We are really happy with the outcomes, a professional website that works well and is bringing in an increasing amount of leads. A great team at B4B have kept us informed throughout the process and worked with us to deliver exactly what we needed.
b4b were commissioned to rewrite our website from scratch which was a time-consuming and in depth process. Their attention to detail was excellent and every member of staff we dealt with was enthusiastic and passionate about their roles. We are extremely happy with the end result and love working with them as our website management and social media partner.
We use B4B across a number of our businesses and achieve excellent results as promised through SEO and PPC campaigns. Having dealt with them for a number of years, we’ve seen a huge volume of website traffic increase under their watch and guidance and always keen to push new ideas to present more business. Highly recommend all the team.
Hospitality Rewards have used B4B services for 3 years now. I can honestly say they are a pleasure to work with. As a start-up business we needed a hard-working, friendly company and B4B is just that. Excellent development and great marketing services. We will continue to use them.
We have used B4B for a number of years now for our websites and bespoke CRM systems. Their dedicated teams have always delivered to ensure our targets are reached with regular communication and updates being key to achieving those. Would highly recommend!
We decided to go with B4B after a few years with other marketing companies. I could tell after the first introduction to the team that B4B was for us. They have the top specialist is all forms of marketing so can handle absolutely everything under one roof. We are so happy we made the move to B4B!!
A very professional outfit who want to work with you to help you to grow your business. They had a great understanding of our company and our goals. We were particularly impressed with the communication and how they project managed every stage. A really nice friendly team, we would like to thank Anthony, Shannon, Miranda, Lisa and many others who have assisted us in the team.
Poole-based digital agency, b4b Marketing, has thrown its support behind Forest Holme Hospice as its charity for 2024 and the team are well on their way to reaching their target of £1,000 for the year. The local agency, which specialises in marketing, software, websites and media, has already taken part in various initiatives so far […]
b4b, along with partner agency Studio Global, is thrilled to extend a warm invitation to all marketing professionals and businesses in the South to join us at our upcoming Sky AdSmart event. We’ve teamed up with Sky AdSmart to showcase the potential of TV advertising and how AdSmart allows businesses of all shapes and sizes […]
Ah, the good old ‘About Us’ page – the page that tells your customers who you are, what you’re all about, and why you’re all about it. Unfortunately, there’s always been a notion that ‘About Us’ pages don’t pack a punch. They don’t have the flashy appeal of the homepage, the practicality of a contact […]
Since their introduction in the 1980s, mobile phones have revolutionised the way we live our lives. They’ve become our constant companions, providing us with a wealth of information at our fingertips. From surfing the web to listening to music, there’s so much they can offer – you can even use them to make calls! (Who […]
21 Albany Business Park, Cabot Lane,
Poole, Dorset, BH17 7BX
01202 684400
21 Albany Business Park, Cabot Lane,
Poole, Dorset, BH17 7BX
