199 of 212, 97.2% licensed. Kestrel arrives at 11:00 and still needs a berth. Want me to suggest one?
Everything that needs the office's attention on one screen, with the assistant a click away.
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Built for Yacht and Sailing Clubs
One Intelligent System for the Whole Club
Most clubs run on a mix of older software and spreadsheets, kept going by a few people who know how it all fits together. It gets the job done. The cost is the hours spent typing the same information into different places, and the things that slip through when nobody spots them.
Harpoon brings the whole club into one intelligent system, built for yacht and sailing clubs. Because every part of the club sits in the same place, its AI can see the whole picture and get on with a good deal of the work itself, while your team keeps the final say.
Harpoon's AI takes on the routine jobs, and information only ever goes in once.
Charges That Don't Go Missing
Whatever a member uses at the club goes onto their account straight away, instead of waiting for someone to catch up with the paperwork.
Members Who Can Help Themselves
Members can pay and book from their phone, or ask the assistant to do it for them, so the office gets fewer calls and emails.
Clear Figures for the Committee
Reports come from live data across the whole club, so nobody has to pull a spreadsheet together before a meeting.
What's Included
Six Parts of the Club, One Record of Everything
Each part works on its own and gets better because the others are there.
Membership
Every member's details and account in one place, with renewals and family memberships handled properly. Changes of category are flagged in good time, so everyone pays the right rate. When a new application comes in, Harpoon reads it and sets up the member's record, ready for someone to check. Members get their own online account and a digital membership card on their phone.
See every berth and mooring at a glance, and move boats around knowing they'll fit. Lifts and haul-outs are booked without clashes, and yard work is charged to the member as soon as it's logged. Members can send a photo of a job they need doing and Harpoon will prepare the quote, and it flags any unusual shore power use before it turns into a surprise on someone's bill.
The bar and restaurant tills link to member accounts, so member prices and balances take care of themselves. Harpoon predicts how busy each service will be, so the kitchen and bar can be staffed and stocked to match. Members book and pay for events online, and any dietary needs mentioned in a booking are picked out and passed to the kitchen.
Rotas, holidays, absence and training records for your staff, all in one place, with hours passed to payroll and pay details kept private. Volunteers are organised the same way, with their qualifications, availability and safeguarding checks kept up to date. Harpoon also spots gaps in cover and patterns in absence early, while there's still time to do something about it.
Race programmes, entries and duty rotas sit alongside everything else the club does. Entries are taken and paid for online, and results reach members quickly without anyone retyping them. Harpoon keeps an eye on the forecast and the tides, and warns the race team when a race day looks doubtful.
Everything a member spends at the club, from subscriptions to the bar, lands on one account. Harpoon connects to your accounting software and matches bank payments to the right accounts itself, leaving only the odd query for a person. Overdue accounts are chased without anyone having to remember, and month-end becomes a much smaller job.
Anyone in the office or on the committee can ask Harpoon a question in plain English and get the answer from live figures. Or they can hand it a job and let it get on with it. Some of the jobs it can take on:
Sets up events
Tell it what you're planning and it creates the event and opens bookings. It'll draft the notice to members as well.
Orders food and drink
It works out how busy you're likely to be from bookings, the club calendar, the weather and past sales, then puts the order together. The longer it runs, the more accurate it gets.
Counts stock from photos
Take photos of the shelves and the cellar, and it does the stock count for you.
Fills duty rotas
It picks volunteers who are qualified and free for each slot, and shows why it chose each one.
Writes to members
Newsletters and notices written in the club's own style, ready for someone to check and send.
Helps members directly
Members can ask it to book them onto a race or top up their account, and it does it for them.
Ask Harpoon
Sailing secretary
Fill the race officer and safety boat slots for the Frostbite Series.
All 12 slots filled. Everyone chosen is qualified for the role, free that day and hasn't done more than their share this season. First Sunday, safety boat: Priya Shah. Powerboat level 2 and first aid both in date, last on duty in September.
Publish rota
See every reason
How busy will the bar be on Saturday?
Busier than usual: 112 covers are booked, the Autumn Series finishes that afternoon and the forecast is dry. Last year's equivalent Saturday took £4,967. I'd suggest two on the bar from 4pm.
Ask Harpoon anything, or give it a jobEnter
You Stay in Charge
You decide how much it does on its own. Orders, emails to members and anything else that costs money or goes out in the club's name can wait for a person to approve. Everything it does is logged and any feature can be switched off. It only shows people what their role allows, and the club's data is never used to train outside AI models.
How It Works
Moving Over
Changing systems is the part most clubs worry about, and fair enough. Here's how it works.
1
A Demo
We show you Harpoon running with sample data and talk through how your club does things.
2
Set Up Around Your Club
Your membership categories, fees and rules go in as they are, so the system fits the club rather than the other way round. The AI learns the club's own terms and the way it writes to members.
3
Side by Side
We bring your records across and run Harpoon alongside your current system until the figures match. Nothing changes over until you're happy.
4
Go Live
The switch is timed around your busy season, with training for staff and volunteers and support from day one.
Questions
Harpoon FAQs
The ones that come up at most demos. Anything else, ask us on the call.
What does it cost?
There's a fixed price to set Harpoon up for your club, then one monthly fee covering hosting, support and updates, with no charge per member. We'll give you a proper figure after the demo, once we know which parts you need.
Do we need to understand AI to use it?
No. You ask it things and give it jobs in plain English, the same way you'd ask a colleague.
Can we keep systems we already use?
Often, yes. If there's something your club relies on and wants to keep, Harpoon can connect to it rather than replace it. We'll go through what you use at the demo.
Who owns the data?
The club does. You can export it whenever you like, and a copy of the software is held independently, so the club is never left stuck if anything happens to us.
Do members need an app?
No. The member area works properly on any phone. There's a dedicated app as well, but we'd usually suggest adding it once everything else has bedded in.
Book a Demo
See It Working
We'll take you through Harpoon using a sample club's data and give it a few jobs to do while you watch. We can do it on a video call or, if you're near enough, in person. Bring whoever runs the office or the accounts if you can. They tend to ask the best questions.
