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Consignment management software for Southampton Freight Services

Southampton Freight Services (SFS)

Introduction

Southampton Freight Services Ltd (SFS) is a leading international freight forwarder and logistics provider, offering comprehensive solutions for import and export requirements across air, sea, road, and international courier services. SFS sought to optimise their consignment processing workflow to enhance client satisfaction and operational effectiveness.

the challenge

Previously reliant on manual processes and PDF-based documentation, SFS recognised the need for a more streamlined and automated system to handle consignment management. They faced challenges in processing consignments efficiently and providing real-time updates to clients regarding their shipments. Building upon our successful collaboration in previously developing a quoting system, SFS approached b4b to create a tailored consignment management system. 

Key features & functionalities

The new quote management software developed for SFS includes several key features that cater to the unique needs of the freight forwarding industry:

01

ARM API Integration:

The system seamlessly integrates with external company ARM via an API, enabling the automatic transfer of shipment data. This integration ensures that SFS receives accurate and up-to-date information regarding bond types, booking in types, package types, locations, warehouse details, shippers, and consignment imagery.

02

Consignment and Package Handling:

The system categorises shipments into Consignments, each containing multiple Packages. When data is received from ARM's API, the system efficiently processes 'items' within a 'shipment', ensuring proper terminology alignment and data integrity.

03

Client and Vessel Assignment:

Each Consignment can be assigned to a specific Client and Vessel, facilitating clear identification and tracking. Additionally, Consignments are linked to Vessel Calls, enabling precise management of shipping schedules and destinations.

04

Load List Generation:

Load Lists are automatically generated from the Consignment list, grouping shipments based on their intended mode of transport (e.g. airfreight, sea freight). This feature streamlines logistics planning and execution, optimising transportation efficiency.

05

Crew Mail Segregation:

Crew Mail, categorised with a specific booking type, is visually separated within the system to distinguish it from other Consignment types. This ensures clarity and efficiency in handling these specialised shipments. 

06

Manifest Creation:

The system enables the generation of detailed Manifests associated with Vessel Calls. Manifests categorise Consignments into bonded and non-bonded shipments, facilitating compliance with regulatory requirements.

result

By automating consignment processing and integrating with ARM's API, SFS has significantly reduced manual workload and processing time, leading to enhanced operational efficiency. Designed with scalability in mind, the system also accommodates SFS's evolving needs and future growth, ensuring long-term effectiveness. All-in-all, the team at SFS are extremely satisfied with the results!

I love our new quote management system I love our new quote management systemI love our new quote management systemI love our new quote management systemI love our new quote management systemI love our new quote management systemI love our new quote management systemI love our new quote management systemI love our new quote management system

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