web support & training

With our HyperWatch warranty period, we offer your business total peace of mind from day 1 with 30 days support totally free of charge following the launch of your custom-built website, app or system.

This is to help us work through any potential teething problems and provide you with all the assistance you need to overcome them. 

This is an invaluable service for your new website, app or system, as certain bugs can appear as a result of third-party integrations like Google Maps, or are the result of certain browser updates, regardless of how much testing is done during development.

Once this period has passed, we will offer you the opportunity to enrol onto one of our support packages. We provide different levels of assistance within different pricing brackets to ensure we provide a support option that benefits everyone.

the b4b help centre

At b4b, we strive to answer your questions and resolve any issues you may be experiencing as quickly and accurately as possible.

Our online Help Centre is a cloud-based customer support solution that you can access 24/7 to create support tickets, suggest improvements and view the status of any open issues. You can raise a support request from the options provided.

From guaranteed response times to optimisation, we will have the right support package for your business. Feel free to call our web support team directly to discuss our packages today on 01202 684400.