A Clearer Google Ads Setup Helped Phox Water Lower CPA by 40%
Phox Water is a UK-based brand focused on reducing single-use plastic through its refillable water filtration system. Designed and manufactured locally, its products offer a more sustainable way to enjoy cleaner water while lowering long-term costs.
As demand grew, their Google Ads revenue began to fall short of expectations. Campaigns overlapped, budgets were spread too thin, and results became harder to predict. Despite continued investment, performance slipped, and monthly targets were missed. This is a common challenge for scaling eCommerce brands, as early growth tactics become inefficient without the right structure in place.
We partnered with Phox Water to rebuild their Google Ads approach. Following a full audit, we simplified the account, introduced Performance Max (PMax) campaigns, and aligned targeting with high-intent audiences. Within the first month, targets were exceeded, and we set up their account for a strong Black Friday.

When we reviewed Phox Water’s Google Ads account, it was clear the setup wasn’t aligned with how users were searching or buying. Campaigns lacked clear intent signals, and too many were competing for the same budget, which reduced efficiency and limited conversion-focused growth.
We conducted a comprehensive audit of campaign types, search intent coverage, and audience targeting. This highlighted where spending was being diluted and where opportunities were being missed.
Our approach focused on:
- Aligning campaigns with high-intent search behaviour rather than broad coverage.
- Pausing underperforming campaigns that were limiting efficiency.
- Rebuilding the account using PMax to capture demand across multiple channels.
- Introducing audience signals based on real customer profiles and purchase intent.
- Refining creative assets to better communicate product value and sustainability benefits.
- Structuring campaigns to support measurable, conversion-led outcomes.
We also ensured the account was prepared for seasonal demand. By implementing these changes ahead of Black Friday, campaigns had time to gather data and optimise before competition increased.
This meant the account entered peak trading conditions with stronger signals, better targeting, and a structure designed to convert demand efficiently, supported by ongoing hands-on management as conditions evolved.
With a clearer structure and more focused use of PMax, Phox Water’s Google Ads revenue improved quickly. Within the first month, the account exceeded targets across every key metric while using less budget.
Here’s what we achieved after implementation:
- 143% of target purchases
- 129% of target revenue
- Cost-per-acquisition (CPA) 40% below target
- Achieved using just 76% of the allocated budget
These early gains created a strong foundation ahead of Black Friday. While competition increased and many brands scaled their budgets to capture demand, Phox Water’s campaigns continued to deliver efficient growth.
During the peak trading period:
- 129% of target purchases
- 184% of target revenue
- CPA 12% below target
Strong Google Ads performance depends on clarity. When campaigns align with user intent and are supported by the right signals, it becomes easier to scale revenue without increasing spend.
In this case, reducing unnecessary campaign activity allowed the budget to work harder, giving both Google’s algorithm and our team clearer data to optimise against.

When you have a very lean marketing team with multiple brands and sites to manage the attention to driving one brand is always challenged, based on depth of research clear actions and tight timelines. With B4B supporting our marketing team they have been able to deliver a very quick turnaround in performance and improve our marketing investment efficiency. It really is a team approach in B4B with multiple colleagues adding their expertise to fundamental improvements to the zero water ecom site. It’s a great job well started and a longer journey ahead as we bring exciting newness to the brand with clear market differential.

Phox Water’s results demonstrate what can be achieved with a focused, well-managed Google Ads strategy. By aligning campaigns with real customer intent and improving account structure, performance has stabilised and created a stronger foundation for continued growth.
As the account evolves, further opportunities will come from refining audience signals, expanding creative testing, and adapting campaigns to seasonal demand. If your Google Ads campaigns aren’t delivering the results you expect, the issue is often in how they are structured and managed. Improving performance doesn’t always require more spending. It requires a smarter approach.
Ready to improve your results and scale your Google Ads revenue? Get in touch below or call 01202 684400 to arrange a consultation with our PPC specialists.






