Security
Access is only available to Teamworks by an individual password assigned to each user and valid only for the lifetime of a particular project. Administrators can also override these passwords in the event of employees/team members leaving.

Data submitted to Teamworks is stored in a safe area of the server and is password protected. For extra security, Teamworks can also be enabled to support SSL 3.0 for encryption of transmissions between the client and server connection.

Help Function
Teamworks has a comprehensive help function that users can reference from any point from within each 'instance'. This includes a search function that will answer most queries and FAQs users may have whilst using the application.

Online Support
Teamworks also offers online support to our technical support engineers during working hours if your query cannot be answered via the online help function. The response time on most queries will be instantaneous through the browser interface. Obviously some technical issues can relate to your equipment and your Internet connection and our technical support is limited to issues relating to our software and servers only.

Handbook
Teamworks comes with a user manual that can be downloaded as a Word document or in PDF format. These documents are accessible from a live site.

Service Level
Teamworks is hosted on leading edge technology from the Interhouse Internet Data Centre located in London Docklands. Further information on Service Levels is available from one of our representatives.

To find our more please do not hesitate to contact us through our online enquiry form.