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05 October 2005, 17:29 GMT 
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New World

An Exploration

The term New World is used frequently in describing approaches to managing organisations differently. At a strategic level it is shorthand for a new paradigm in the world's approach to business. The exact nature of this new perspective is not yet clear as we are in a transition phase from old to new and a coherent new understanding, with attendant widely accepted descriptive language, has not yet emerged.

At an organisational level, the term New World may be used to refer to the changed structures, processes and behaviours required following a restructuring or change management process. In using the words in these contexts it is also expected that the changed structures, processes and behaviours will exhibit New World attributes.

Just as there is no single definition of what the current business paradigm is, there is no single definition of what can be agreed upon as New World attributes. In exploring a definition we start from an understanding that the New World economy is characterised by increasing complexity and continuous and accelerating change. Organisations must be able to react to their environment, developing a flexible and proactive approach to strategy implementation. In this new era, successful organisations will develop organic learning cultures with the knowledge worker becoming a key source of competitive advantage.

Most commentators use a combination of, often opposing, adjectives or descriptions to try to encapsulate New World thinking. This may be as a clean break with the past as in the following examples:

Item Old World New World
People
Cost generators or resources
Revenue generators
Information flow Via organisational hierarchy Via collegial networks
Production flow Machine driven, sequential Idea-driven, chaotic

Or maybe as a series of additions to current thinking:

Item Not Only But Also
Reengineering Processes Regenerating strategies
Strategy As learning As forgetting
Competing Within an industry structure To shape a future structure

Managing in the New World means being able to manage paradox and uncertainty. Past experience, while useful, may not be a guide to the future. With change as the only constant, organisations must not place undue reliance on the past but must also be able to invent the future. The underlying philosophy and values of this New World draw strongly on both Post Modern relativism and Pre-Industrial cultural mores of community and co-operation. Some of the 'new' organisational formats and personal 'portfolio' lifestyles may have been seen before in former times but are not now accompanied by the rigid social structures and mores of the pre-industrial era.

The New World is therefore still being formed and moulded and no one commentator is going to suggest that they can produce a comprehensive or lasting definition. The only underlying certainty is that at some point in the not too distant future a consensus will emerge, though given the current speed of change this may well itself herald the emergence of another paradigm.

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